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Focus on the long term – 5 to 10 years from now. As a senior leader in the industry once told me, “to be a leader is to think long-term.”  Think about where your business or quality program needs to be in 5 years, and what you should be doing now to get it there.

I recently picked up Claire’s Hughes Johnson’s book, Scaling People: Tactics for Management and Company Building. (I highly recommend it for anyone in a quality or business leadership role. I’m sure you’ll see more highlights from it in my own writing as I read it over the next few months.) Given we talk a lot […]

We’re always rushing to get to the next thing. “I need to get this done so I can get that done.” Hurry up. Push push push. “Get on to the next thing.” However, there’s a lot of new advice that runs contrary to how most of us were trained. If we slow down and do […]

I want to expand on my note a few weeks ago on 4,000 Weeks: Time Management for Mortals. (This is part of my ongoing quest to identify why quality is seen as something separate that many feel they don’t have time for.) The main ideas I’m taking away so far are: There’s a problem with […]

In construction, it’s easy to become the difficult person to work with. In many cases, it’s in fact rewarded because there’s a perception that it “gets the job done.” Yes, there are times when we need to be firm and hold others (including ourselves) accountable, but we must also remain respectful and kind to one […]