Everyone in the industry seems to have a database for “Lessons Learned.” I’m not sure how beneficial these databases are yet, as I have yet to see how they get around the industry’s knowledge management problem: Teams need to know the Lesson Learned at the right time in the project. With a database, the team […]
Tag: Data
Establish Actions for Your Business Case
This article is Part 4 of the framework for How to Build a Business Case for Quality. Business Case Framework Starter Questions Analyzing Conversational Feedback As you gather feedback across your organization, record the specific themes you hear: For each comment, develop a solution. For example, for the team member who was never trained, one […]