Starter Questions What is preventing your organization from investing in quality? Does your organization view “quality” a process, a result, or both? Is “quality” clearly defined at your company? Quality as a Process Many individuals and organizations view “quality” as a process – tasks and tools that stand alone from the rest of our daily […]
Tag: Design
Advancing Construction Quality 2024 – Phoenix, AZ
I’m a huge fan of Hanson Wade’s “Advancing Construction” conference series. I’ve attended the Design Quality Management, Operational Excellence, and Construction Quality sessions the past few years and have become a regular presenter. (I most recently gave a presentation on checklists at the Design Quality Management conference in Chicago). These conferences are great opportunities to […]
Simplifying Our Quality Systems
How can we simplify our quality systems? Project quality plans are often diluted – spread out across multiple documents and shared locations. Even our terminology – quality management, quality assurance, quality control – is too complicated for the teams in the field installing the work. Project teams are incentivized to utilize cumbersome corporate processes, yet […]
Simplify First, Automate Last
Many organizations wait for the perfect tool to automate their systems, yet we forget that automation is not a means of simplification. Simplifying a process and automating it are two separate actions. We must simplify a process first before automation. I recently wrote about waiting for the perfect tool and task containment as a means of simplification in design […]